federal agency services


Bashen has a long history of working with federal agencies to move beyond traditional approaches in the delivery of training for executives, managers/supervisors, HR specialists, and its workforce. Having trained over 500,000, Bashen’s EEO, diversity & inclusion, and emotional intelligence programs cover numerous core courses.

courses we offer

The EEO Investigator course explains the Investigator’s roles and responsibilities and provides an overview of the entire EEO process, including an in-depth discussion of relevant statutes, federal regulations, and executive orders. This course satisfies the MD-110 requirement for a new investigator.

Experienced EEO investigators will learn advanced investigative techniques and receive the latest updates on policy and regulatory and statutory changes. Any agency may customize this training to provide emphasis on specific topic areas.

This 32-hour seminar explains the EEO Counselor’s roles and responsibilities and provides an overview of statutes, federal regulations, executive orders, theories of discrimination, and the EEO process. This course satisfies the MD-110 requirement for EEO counselors.

The EEO Counselor Refresher provides counselors with updates on policy, regulatory and statutory changes and instruction to enhance and further develop counseling skills. This seminar may be customized to provide participants additional and/or advanced training on specific topic areas identified by the agency.

Federal agency mediators will receive an in-depth study of the Administrative Dispute Resolution Act of 1996, as well as an overview of other ADR methods, drafting settlement agreements, required legal notices, and the EEOC’s regulations and policy guidance. This course satisfies the MD-110 requirement for mediators.

The twenty-four-hour Advanced Mediation Techniques course provides mediators with in-depth coverage of mediations including facilitative, evaluative, transformative, and interest-based mediations. Topics include mediators’ questioning techniques, caucus procedures, mediation agenda, mediation checklist, and drafting settlements and agreements to mediate.

Years of investigative experience have enabled Bashen to develop AWARE©, a dynamic model that streamlines the harassment investigative process. AWARE will teach participants how to efficiently conduct an effective harassment investigation from interviewing techniques to report writing.

Participants will define harassment, discuss the various forms of harassment, understand which acts constitute harassment in the workplace, discuss acceptable workplace behavior, explore the intangible effects of discrimination and examine the EEOC guidelines regarding harassment.

The Bashen staff will provide expert guidance on how to write an accurate, clear and concise investigative report that provides a clear, picture of your case and leaves no questions unanswered.

This workshop focuses on the advanced skills needed to write thorough and concise reports for complex complaints.

This sixteen-hour workshop provides attendees with the knowledge to write legally sufficient FADs for consolidated complaints, complaints with multiple related and unrelated claims of discrimination, and complaints with continuing violation claims.

Participants gain a better understanding of federal administrative charges and the EEO process while learning to identify problem areas. The training helps clarify the responsibilities of each stakeholder, including the agency, the complainant, and the investigator, and the application of effective measures.

Bashen works with participants and covers current EEOC guidance, policies, procedures, and regulations in administering the discrimination complaint process. Further, Bashen discusses common shortcomings in agency EEO programs.

Federal agencies are required by law to file an annual MD-715 report on the activities of its EEO program and affirmative action obligations. Our instructors use the six elements of a model EEO program to assist the participants in formulating plans to correct deficiencies in their program.

Identification and prevention of sexual harassment and other types of harassment in the workplace

Best Practices for preventing inappropriate conduct

Confronting harassment & retaliation

Unconscious Bias to prevent discrimination claims

Agency’s Anti-Harassment policy


The PEP Plan or PEP Program – “Preparation, Empathy, and Principle.”

The Conflict Resolution training program includes the following courses:

  1. Preventing Violence in the Workplace
  2. Civility and Mutual Respect
  3. Building a Strong Workforce
  4. EEO Basics – What HR Professionals and Supervisors Need to Know
  5. The Elements of Employment Law related to Harassment
  6. Workplace Ethics
  7. Conflict Resolution
  8. Managing Problem Employees
  9. HIPAA Privacy Rules
  10. Identification and Prevention of Harassment (Non-Sexual) and Bullying in the Workplace
  11. Inappropriate Emails in the Workplace.
  12. The Future of the Workplace

The NTE Employee training program includes the following courses:

  1. Essentials of how to write legally sound and supportable evidence and fact-based Report of Investigation
  2. Qualifications of the Harassment Investigator
  3. Conducting a Harassment Investigation
  4. How to Interview during Harassment Investigations
  5. Best Practices for drafting Investigation Affidavits
  6. Best Practices for drafting Investigation Reports
  7. Best Practices: Technical Writing
  8. Seminal Case Law and the Prima Facie Elements of Proof

Bashen will develop course content and train employees.

  1. A plan detailing all components of an anti-harassment program required to comply with federal requirements
  2. Planning includes the construction of a timeline to effectively implement a model and compliant anti-harassment program
  3. Differences: Management Inquiry/Administrative Investigation versus an Anti-harassment Investigation

Learn the differences between an Administrative Investigation and an Anti-harassment Investigation.

Scroll to Top