Given the rapidly changing demographics of the U.S. workforce and the expanding globalization of US businesses, “diversity” in the workplace is a phenomenon of great strategic and operational consequence for both public and private organizations. In spite of widespread research, protracted theories, and self-appointed authorities on the subject, many organizations continue to struggle with building measurably diverse and inclusive work environments. For many organizations, diversity is a complex concept that still engenders a great deal of uncertainty and frustration.
