Alternative Dispute Resolution

faces, man, woman

Bashen Corporation stands out as a leading provider of Alternative Dispute Resolution (ADR) mediation services, delivering a unique approach through its Conflict Bridge™ model. Our mediation services are designed to guide involved parties towards a compromised resolution, emphasizing the advantages of resolution over the potential risks and costs associated with escalating complaints.

What sets Bashen apart is the profound expertise of our mediators in the federal process, regulations, policies, and anticipated outcomes, particularly in the realm of Equal Employment Opportunity (EEO). This specialized knowledge becomes invaluable when mediating federal discrimination complaints and disputes. Our mediators are adept at creating a neutral environment where all parties feel heard, and they skillfully navigate earnest negotiations to achieve resolutions whenever possible.

Understanding the intricacies of a discrimination claim’s life-cycle is crucial for all parties involved. Bashen’s experienced mediators play a pivotal role in providing integral education about this process. This knowledge is vital for informed decision-making, and our mediators ensure that all parties are well-versed in the nuances of the federal process. The confidentiality of the mediation process is paramount, and it commences with a proven Bashen model outlining the roles and responsibilities of each party involved.

By choosing Bashen Corporation for ADR mediation services, clients benefit not only from a commitment to confidentiality but also from a comprehensive understanding of the federal process. Our Conflict Bridge™ model facilitates productive discussions, encouraging compromise and resolution while minimizing the potential pitfalls of complaint escalation. Bashen Corporation remains dedicated to providing effective mediation services that contribute to a fair and just resolution of workplace conflicts.

The Seven Steps of Conflict Bridge: 

  • Introductory Remarks
  • Presented Issues
  • Information Gathering
  • Identifying the Problems
  • Suggesting Resolution Options
  • Exploring Compromises
  • Reaching an Agreement


Established in 1994, Bashen Corporation has successfully investigated nearly 100,000 EEO claims and has developed an EEO process model that streamlines the investigative process.

Bashen Corporation’s uncompromising commitment to quality precipitated the development of SEFIS, Standardized EEO Federal Investigative Services, to streamline the EEO investigative process, which enhances efficiencies.

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