Our mediators are well versed in the federal process, regulations, policies, and anticipated outcomes. This extensive knowledge of EEO is unique in the field of mediation, and Bashen’s experience becomes invaluable when mediating federal discrimination complaints and disputes. All parties need to be heard in a neutral environment and earnest negotiations must be pursued to achieve resolutions when possible. It is imperative that all parties understand the typical life-cycle of a discrimination claim, and this integral education can only be rendered by a knowledgeable mediator who thoroughly understands the federal process. The mediation process is completely confidential and begins with a proven Bashen model detailing the roles and responsibilities of all parties involved.