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EEOcaselink adds a new dimension to the federal EEO process by providing agencies with a web-based software solution that facilitates EEO case management, tracking and trending, and online complaint filing.
LinkLine was developed by EEO professionals for EEO professionals who need an effective and efficient software application to manage claims investigations. EEOcaselink centralizes and streamlines the investigative process by facilitating paperless communication and electronic case files.
What is EEOcaselink?
EEOcaselink is Bashen's federal version of its patented EEO compliance and case management software, LinkLine®, released in 2001. EEOcaselink supports the needs of federal agencies by offering:
Compliance
Designed specifically for federal agencies, EEOcaselink incorporates a technology driven solution to the federal sector EEO process.
- Section 508
EEOcaselink was designed to have an interface that features rich graphics and full compliance with Section 508
- MD-110
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A Virtual Environment
EEOcaselink's virtual environment utilizes electronic case files and maintains all documents, correspondence and activity within a centralized, paperless and web-based system. Each virtual file contains the means to generate and track important data.
EEOcaselink features include:
- Virtual Case File
These electronic files maintain all documents, correspondence and activity within a centralized location and provide a secure and efficient method for conducting investigations
- Online Complaint Submission
With EEOcaselink, users have the ability to submit a complaint through a variety of methods, including internet, phone, and fax
- Online Witness Affidavits
With electronic signature
- Online ROI Draft
- Worldwide Access
Access to EEOcaselink is 24-7 anywhere the Internet is available
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Electronic Case File
EEOcaselink provides an interactive Case Workbook that is loaded with a variety of innovative functions to centralize the EEO process, including:
- Document Management
EEOcaselink allows for virtually any file format to be imported/exported including audio and video
- Integration of Microsoft Office Tools
Allows users to create documents and format text within EEOcaselink without having to cut-and-paste from other document
- Activity Logs and Event Calendars
Allows users to calendar events and schedule dates related to a case as well as display all activities associated with a case
- Message Center
EEOcaselink provides the user with a communication center that allows the software to act as a virtual liaison
- Automated Alerts
Allows user to receive alerts regarding cases, assignments, etc.
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Tracking Capabilities
EEOcaselink allows for tracking of important information, with features such as:
- Case Metrics Icons
Allows users visual alerts to case deadlines
- Automated Maturity Alerts
Informs users of important delivery deadlines
- Status Reports
Ensures timely investigations
- Customized Tracking and Trending Reports
Gives users access to generate pre-loaded and customizable reports, to monitor cases, and identify trends within their organization
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Reports
EEOcaselink creates customized reports:
- Customized, Real Time Reporting
EEOcaselink provides tools to create customized online reports
- NO FEAR and Form 462 Reporting
- Built-In Graphing Capabilities
- Powerful Search Tools
EEOcaselink's search engine provides a powerful range of search tools that lets users find relevant data in seconds
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